Healthcraft Furniture is an approved supplier to major aged care providers including the Queensland State Government facilities.

Accreditation

How to demonstrate better than expected outcomes.

When attempting to achieve your Aged Care Accreditation Standards, it is important that you can demonstrate the initiatives of Continuous Improvement. 

As a special service to our clients, to help add value to this process, Healthcraft has listed the relevant Expected Outcomes below and demonstrated precisely how we can help you achieve them. 

Suffice to say, we can offer additional leverage to demonstrate Continuous Improvement in the areas of:

  • Incontinence Management
  • Infection Control
  • Pain Management
  • Skin Care Management, 
  • Plus other Expected Outcomes listed within the four Aged Care Standards. 

NB. Every Expected Outcome is legislated, so this is what your aged care facility must demonstrate.

Standards

1.1, 2.1, 3.1 & 4.1

Expected Outcome:

Continuous Improvement - The organisation actively pursues continuous improvement.

How Healthcraft can help you achieve this outcome

Innovations are continually being made with our top quality aged care furniture to assist both residents and carers. Residents gain additional support, comfort and ease of access via design and technology innovations.

Carers benefit through ease of use, time savings and Workplace Health & Safety compliance. For more information, please read on to the following specific standards.

Standards

1.3, 4.3, 4.4 & 4.8

Expected Outcome:

1.3 & 4.3 Education and staff development – Management and staff have appropriate knowledge and skills to perform their roles effectively.
4.4 Living Environment – Management of the residential care service is actively working to provide a safe and comfortable environment, consistent with residents’ care needs.
4.8 Catering, cleaning and laundry services – Hospitality services are provided in a way that enhances residents’ quality of life and the staff’s working environment.

How Healthcraft can help you achieve this outcome

Healthcraft provides both documented instructions, as well as personal demonstrations on how to use each piece of furniture and equipment. Where practical (geographically), appointments are made to meet with the relevant personnel for training and practical demonstrations, including the cleaning and maintenance teams.

Standards

1.7 & 4.4

Expected Outcome:

1.7 Inventory and equipment - Stocks of appropriate goods and equipment for quality service delivery are available.
4.4 Living Environment – Management of the residential care service is actively working to provide a safe and comfortable environment, consistent with residents’ care needs

How Healthcraft can help you achieve this outcome

At the completion of each project, Healthcraft provides an Asset Management Pack, including a CD in Excel format, which can easily be integrated into your own Asset Management system. It lists the item category, item codes, quantities, description, room number and maintenance checklist relating to each labeled item. Healthcraft can also assist in providing flexible furniture options that can be stored effectively, without becoming obtrusive or presenting a barrier to resident or carer access.

Standards

2.8

Expected Outcome:

Pain Management – All residents are as free as possible from pain.

How Healthcraft can help you achieve this outcome

Whilst generally focusing on medications and therapies, it is important to note that a resident's seating position, comfort and support is also a key factor in the management of pain. Pain management is a process, and comfortable, supportive seating plays an important role because of the amount of time spent in them. The chairs critical dimensions and arm rests should enable the resident to readily change positions within the chair to gain relief from static seating position.

Standards

2.11

Expected Outcome:

Skin Care – Residents’ skin integrity is consistent with their general health.

How Healthcraft can help you achieve this outcome

Healthcraft Furniture ensures there are no sharp edges on our furniture to help guard against damage to fragile skin. Our lounge room seating has been designed under the guidelines established by qualified Occupational Therapists to assist wound management and promote good circulation, using foams sympathetic to those with poor skin conditions. As in 2.8 Pain Management, changing seating positions is important in helping prevent pressure area sores. Our seating heights, back angles and arm rests, etc make it easier for residents to assist themselves both in and out of the chair, as well as shifting positions whilst sitting on the chair.

Standards

2.12

Expected Outcome:

Incontinence Management – Residents’ continence is managed effectively.

How Healthcraft can help you achieve this outcome

As a result of feedback from Directors of Nursing, carers and other key personnel, Healthcraft has introduced incontinence gaps in our lounge and sitting room furniture. This allows any spillages to fall to the floor and facilitates thorough cleaning, without residual odours being trapped between the upholstered seat and backrest. The acidic nature of urine can eat away at stitching, accelerate the deterioration of foams and reduce the ‘product lifecycle’.

Standards

2.14

Expected Outcome:

Mobility, dexterity and rehabilitation – Optimum levels of mobility, dexterity and rehabilitation

How Healthcraft can help you achieve this outcome

Through our qualified Occupational Therapist and Access Consultant, Directors of Nursing and other industry professionals, Healthcraft has been able to establish fundamental aged care elements such as correct seat heights, depths, back angles, etc into our chair designs. This facilitates ease of access, promotes mobility and encourages the ‘use it or lose it’ philosophy for extending the resident’s independence and quality of life.

Standards

2.17

Expected Outcome:

Sleep – Residents are able to achieve natural sleep patterns.

How Healthcraft can help you achieve this outcome

As we age, our sleep patterns change and sleep is no longer confined to bed. Most residents will dose off in their bedroom or lounge chairs at various intervals throughout the day. It is therefore important that the day/lounge chair is able to facilitate these sleep patterns, by providing the required comfort and support.

Standards

4.5

Expected Outcome:

Occupational health and safety – Management is actively working to provide a safe working environment that meets regulatory requirements.

How Healthcraft can help you achieve this outcome

Healthcraft provides approved furniture with many features for ease of use by both residents and carers, to minimise lifting and provide a safer working environment. For example, in a multi-function Activities area, one staff member can reconfigure a whole room by using our mobile ‘Fold & Store’ tilt tables with locking castors and our modified chair trolley to wheel away stacking chairs.

Prior to your own self-assessment, we recommend that you call Healthcraft Furniture for more detailed guidance. We will be more than happy to help you prepare for your Aged Care Standards and Accreditation Agency audit. For more information, please call 1300 366 078.